Warranty

  • Iconic Outdoor warrants that all its products manufactured and or distributed shall be free from defects in material and workmanship.
  • This warranty is expressed in lieu of all other warranties and representations express or implied.
  • Iconic Outdoor warrants that all product supplied to its customers comply with the relevant industry quality standards.
  • Iconic Outdoor warrants all its product for a minimum period of 12 months from date of invoice to the purchaser subject to specific restrictions and or warranty limitations which are detailed below.
  • The Iconic Outdoor warranty covers all manufacturing defects, but does not cover normal deterioration of a product through normal use.
  • Any product, in respect of which a manufacturing defect has been found, may be returned to Iconic Outdoor within its warranty period in order for it to be repaired or replaced at Iconic Outdoor’ discretion. The replacement unit will be similarly warranted but only for the balance of the duration of the original warrant.

Consumer Protection Act

  • In terms of the Consumer Protection Act No. 68 of 2008 (CPA), in the event that a product supplied by Iconic Outdoor is unsuitable for its intended purpose, of poor quality, not in good working order, defective, sub-standard or wears out before the reasonable service life of the product and the product is returned to Iconic Outdoor within six months after delivery of the product to the buyer, Iconic Outdoor will:
    • Repair the product;
    • Replace the product
  • In terms of the CPA, if Iconic Outdoor is directed to repair the product and, within 3 months after that repair, that repair is ineffective or a further problem with the product is discovered, Iconic Outdoor will then replace the product.
  • Iconic Outdoor will have the right not to provide the remedies set out above to the extent that the CPA does not oblige Iconic Outdoor to do so in the circumstances of a particular case.

General Conditions, Restrictions & limitations

  • The buyer of the product must make use of Iconic Outdoor’ returns policy and claims procedure, available directly from the company or any of its representatives. Except to the extent impermissible in terms of the CPA, no warranty claims will be approved by Iconic Outdoor unless these returns policy and claims procedures are followed.
  • Notwithstanding the returns policy but subject to the CPA, Iconic Outdoor reserves the right to at any stage reject the return of goods should it feel that the goods have been abused or that the goods have deteriorated through excessive use within the warranty period. Iconic Outdoor shall then have the option to return the rejected goods to the buyer.
  • Iconic Outdoor shall not be liable for damages resulting from delays in shipment or inability to ship due to normal production and shipment delays or those resulting from acts of God, fires, floods, wars, sabotage, accidents, labour disputes or shortages, plant shutdown or equipment failure, voluntary or involuntary compliances with any law, order, rule or regulation of governmental agency or authority; or inability to obtain material (including power and fuel), equipment or transportation, or arising from any other contingency, circumstances or event beyond the control of Iconic Outdoor.
  • All Iconic Outdoor products are fit for purpose for which they have been supplied. In the case of products listed in this catalogue, products should only be used in the vehicles described and under the operating conditions appropriate to these vehicles. The warranty applies only to goods where the user can prove that such goods became defective in normal and proper use.
  • Except to the extent permissible in terms of the CPA, Iconic Outdoor will not be liable for any loss of profit or any consequential loss or damage, from whatever cause arising, including loss of any labour or fitment costs.
  • The above warranty only applies within the warranty period, and when proof of purchase can be verified. A copy of the customer’s original purchase invoice is required for all warranty claims. The customer’s details should be provided with the claim.

All Prices Exclude Vat | Dealers Only | E&OE | Whilst Stocks Last | Valid for Promotional period

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